How do I cancel
a Networx pro account?

Ask Networx to cancel, in writing if you can.

Networx’s pro page says that to cancel you contact Networx directly by email, text, phone or through your account, and its employees make the change. Otherwise, the account stays active and leads keep coming. Networx’s help center has no self-serve cancel article, and its help pages say it does not require a contract.

1. Report any bad leads first. In your account, open the lead, click Report Lead, pick the reason and describe the issue. Do it within 14 days of the lead.
2. Check your balance and billing date. Plan tab on the website, or Account, My Plans, View Plan in the app.
3. Contact Networx and ask to cancel the account. Use email, text, phone or your account, and name the business and plan.
4. Get a written confirmation. Keep the email or text that says the account is cancelled and leads have stopped.
5. Watch your card for the next renewal date. A budget refill or weekly Post-Pay charge after that date is worth disputing with Networx.

Networx cancel facts at a glance.

Every row comes from Networx’s pro page or its help center at help.networx.com, read November 2, 2026. Several help articles were last updated in 2022 and 2023.

Pause leads if you only need a break.

Pausing stops new leads without closing the account. Networx’s help center says you can pause from the online dashboard or the mobile app; one article says up to 30 days, another says 1 to 28 days at a time, and you can reactivate any time. A lead received within 1 hour of pausing isn’t eligible for credit.

1. On the website, click Plan, then Pause leads. In the app: Account, View Plan, the gear icon, then Pause.
2. Pick 1 day, 3 days, 1 week or a date on the calendar. Leads resume on that date.
3. Choose a reason and save. Reactivate early from the Plan tab.

• Networx: how long can I pause?
• Networx: manage plans and settings

Your budget refills on your card until you cancel.

Networx bills in two ways. Pre-Pay accounts set a monthly, weekly or bi-weekly budget and each lead is deducted from it; once the balance reaches the value of one lead or less and the billing date comes, Networx renews the budget. Post-Pay accounts pay an activation fee, set a weekly limit and are charged on a chosen day each week for the leads received.

Networx’s pro page says it warns you when your balance is low, about 2 quality leads, and again before charging your card, then renews the balance automatically. You can lower the budget or renewal frequency under Plan, Edit.

• Networx: do you have a contract?

Report bad leads within 14 days.

Networx gives credit for leads with disconnected or fake contact details, leads for a service or area you didn’t sign up for, duplicates, people without permission to hire, and job seekers. It does not credit leads where the homeowner hired someone else, changed their mind, was only shopping, or you didn’t win the job, or requests more than 14 days after the lead. Reviews are final and Networx emails you if a request is approved.

You lose the lead flow and your Networx profile page.

Once Networx cancels the account, new leads stop, including the profile page Networx links in homeowners’ confirmation emails. Leads already charged stay charged unless they qualify for credit inside the 14-day window.

Networx’s pages don’t say what happens to an unused prepaid balance, so ask in your cancel request and keep the answer in writing.

Huck watches the budget refills and sends the cancel on your yes.

Huck finds Networx charges and low-balance emails in your Gmail and texts you what you have spent, which plan you are on and when the next refill or weekly charge lands.

With your yes, Huck emails Networx the cancel request in writing, reminds you to report bad leads inside the 14-day window, then checks your next statements for a refill that shouldn’t be there. Networx decides any credit or refund; Huck does not promise one.

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