How do I cancel
Bark.com for pros?

Elite Pro cancels from Settings.

Elite Pro is Bark’s premium subscription for professionals: free weekly leads, 20% off credit packs and higher ranking. Bark says your benefits continue until the end of the billing period, subscription fees are non-refundable including unused time, and your credit balance is kept. If the options below are missing, Bark’s help article offers a cancellation form.

This guide covers Bark.com, the marketplace where professionals buy leads. BarkBox and the Bark phone are different companies.

1. Log in to Bark and open Settings. Under My Profile, click Elite Pro.
2. Scroll to the bottom and click Manage subscription. Select Elite Pro.
3. Click Cancel subscription. Keep the confirmation and note the end of the billing period.

• Bark: Elite Pro

Bark cancel facts at a glance.

Every row comes from Bark’s help center or its Terms and Conditions for Professionals (last updated November 1, 2025), read November 1, 2026.

A credit pack subscription needs Bark support.

Bark says credit pack subscriptions are managed by its Customer Success team, and to cancel you contact them directly. They run for up to 12 months and then keep charging automatically until you cancel. Bark’s terms call a credit subscription a rolling contract that can be cancelled at any time on 30 days’ notice, so ask early. Bark says the payments are non-refundable, and cancelling within the first 3 months may stop you from taking another subscription later.

Auto top-up is a separate setting: Bark says you can enable it when buying credits, and it buys more credits when your balance runs low. Bark’s help center gives no steps to switch it off, so ask Customer Success to turn it off in the same message. A Starter Pack is a one-time purchase, so there is nothing to cancel.

1. Contact Bark’s Customer Success team. Bark’s terms list team@bark.com and (424) 227-5323. Ask to cancel the credit pack subscription and to turn off auto top-up.
2. Ask for the date of the last payment. Bark’s terms set a 30-day notice period on credit subscriptions; payments are taken at 9 AM local time.
3. Check the next statement. Make sure no new credit pack or top-up was charged.

• Bark: what are credit pack subscriptions
• Bark: what a credit is and what it costs
• Bark: can I cancel my Starter Pack?

Money refunds are narrow; bad leads come back as credits.

Bark separates money refunds from credit returns. A money refund on Elite Pro needs a request within 7 days of a monthly payment or 30 days of an annual one, with no benefits used, sent to support with the exact subject line Monetary Refund Request. Credit packs are refunded only if completely unused, and credit subscriptions only in exceptional cases.

For a bad lead, you request a credit return: invalid contact details, duplicate or test leads, or leads from minors. Bark’s help center says within 14 days of purchase, while its terms say within 7 days, so file as soon as you spot one. Elite Pro members click Request Return in My Responses; others use the Credit Return Form. Bark’s terms say returned credits are reinstated as credits, not money, and returns are at Bark’s discretion.

• Bark: credit return policy
• Bark: how credit expiration works
• Bark Terms and Conditions for Professionals

Deleting the account works only in the app.

Bark says there is currently no option to delete your account on the Bark website. In the Bark app, go to Settings, then Delete my account, and follow the prompts; if you can’t use the app, support deletes it for you. Deletion is permanent, unused credits are lost and not refunded, and subscriptions stop renewing. Bark suggests deleting close to your renewal date to get full use of what you paid for.

To stop Bark’s messages without deleting anything: Settings, Notifications, Email, turn them off and Save, and reply STOP to any Bark text.

• Bark: how to unsubscribe

You lose the free leads, the discount and any unused credits.

After Elite Pro ends you lose the free weekly leads, the 20% credit discount, the badge and higher ranking. Free leads never carry over anyway. Unused credits stay on the account after Elite Pro ends but still expire on schedule, and deleting the account loses them for good.

Huck finds every Bark charge and stops the ones you name.

Huck finds Bark receipts in your Gmail, separates Elite Pro from credit pack and top-up charges, and texts you what each costs and whether Elite Pro is still inside its 7-day or 30-day refund window.

With your yes, Huck cancels Elite Pro in Settings while you handle the sign-in, drafts the message asking Customer Success to end the credit subscription and auto top-up, and checks your statements for the next charge. Bark decides any refund or credit return; Huck does not promise one.

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