How do I cancel
Nextdoor Ads?

A monthly Business Page ad cancels from the dashboard.

Nextdoor says you can’t pause a Business Page ad on a monthly subscription; you cancel it instead. The ad keeps running until the end of your current monthly billing cycle, and you are not charged again. To stop it immediately, Nextdoor says to contact its support team.

This guide covers Nextdoor’s paid services for businesses. A personal Nextdoor account costs nothing and has nothing to cancel.

1. Sign in to your Business Page on nextdoor.com. Open the Dashboard, where your ad campaigns are listed.
2. Click the three dots on the campaign row. Then click Edit.
3. Click Cancel Subscription. Confirm it. Nextdoor’s older subscription terms describe the same thing as Cancel plan under the Your plan tab in Ad Settings.
4. Note the end of the billing cycle. The ad runs until then. Nextdoor charges a monthly subscription upfront on the day the ad is approved, then on the same date each month.

• Nextdoor: Business Page ads billing and payments

Nextdoor cancel facts at a glance.

Every row comes from Nextdoor’s help center or its Business Services Terms, read November 1, 2026.

Pay as You Go campaigns pause instead of cancel.

Nextdoor says there’s no option to cancel a Pay as You Go campaign, but you can pause it to effectively cancel it. Turning off a campaign only stops that campaign, so pause each one. Under Nextdoor’s Self-Service Terms, ads may keep running for up to 24 hours after you pause, and you pay for that delivery. Paused campaigns can be deleted.

Pay as You Go accounts are charged each time spend reaches a billing threshold, which starts at $10 for a new account, and on the first of the month for any balance. Nextdoor says that if your campaigns are paused, any remaining balance is billed at the start of the next month.

1. In Ads Manager, open the ad account. Pick it from the profile menu at the top right.
2. Go to the Campaigns, Ad Groups or Ads tab. Find the campaign you want to stop.
3. Toggle the Status switch to off. Off means paused. Repeat for every active campaign.
4. On a Business Page with Pay as You Go ads, use the Ads tab. Click the three dots on the right of the campaign and select Pause campaign.

• Nextdoor: edit or pause ad campaigns from your business page
• Nextdoor Self-Service Terms
• Nextdoor: Pay as You Go billing and payment

Opportunity Alerts is a second bill to cancel.

Opportunity Alerts is a paid subscription for home service businesses that notifies you when neighbors ask for a service like yours. Nextdoor says it is a separate subscription from advertising and each product is bought on its own, so stopping your ads leaves it running.

When you cancel, Nextdoor says the subscription stays active through the end of your current billing period.

1. On the web, go to Settings. Choose Opportunity Alerts, then Cancel your Opportunity Alerts.
2. In the app, tap your profile photo. Then Settings, then Opportunity Alerts, and follow the cancel prompt.

Hiding the Business Page does not end the ads.

Nextdoor’s Business Services Terms say deactivating your Business Page does not terminate or cancel any ad services you bought. Nextdoor also says Business Pages are generally not removed, and the page itself costs nothing, so there is no reason to delete it to save money.

Deleting the whole business account is a bigger step. Nextdoor’s help article says any active ads on the account are canceled when you do it, and you may see a charge for the outstanding balance around the first of the month. The path is your business profile, Settings, Account Settings, Deactivate your account. Cancel or pause the ads first so you know what the last charge will be.

• Nextdoor: remove your business page
• Nextdoor Business Services Terms (2026)

You lose reach, not your page or reviews.

Once the ads stop, neighbors no longer see your sponsored posts, and if you cancel Opportunity Alerts you stop getting the real-time lead notifications. Your free Business Page, its recommendations and reviews stay up, because Nextdoor generally doesn’t remove Business Pages.

Money already paid stays paid. Nextdoor’s terms say payments to Nextdoor are final, non-cancelable and non-refundable, so a cancelled monthly ad is worth running to the end of the cycle you paid for.

Huck tracks the ad charges and stops the next one.

Huck finds Nextdoor ad receipts and Opportunity Alerts charges in your Gmail and texts you what each costs a month and when it bills next, so a forgotten campaign doesn’t keep charging.

With your yes each time, Huck cancels the monthly subscription or pauses each Pay as You Go campaign in your Nextdoor account while you handle the sign-in, then checks the next receipts for leftover spend. Nextdoor decides any credit; Huck does not promise one.

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