How do I cancel
Housecall Pro?
Housecall Pro has no cancel button: you ask Support, its Billing team calls the account owner, and every plan renews on its own until that happens. Huck finds your Housecall Pro receipts in Gmail, tells you the next billing date, and starts the cancellation when you say yes.
Connect Gmail to get started. You approve each money action.
To cancel Housecall Pro, click the Blue Chat Bubble in your account, select Support, choose Send us a message and say you want to cancel, or email cancellations@housecallpro.com. Housecall Pro’s Billing team reaches out within 1-3 business days from an 858 area code number, and it can’t fully process the cancellation until a team member has spoken with the account owner by phone. Its terms say all subscriptions automatically renew if not terminated before the renewal, fees are not prorated or refunded unless the agreement says so, and the account is disabled within 14 days of termination. Export your customers and jobs first, port any Housecall Pro phone numbers within 60 days, and cancel HCP Payroll separately with the Payroll team.
Housecall Pro sources checked November 2, 2026 · Housecall Pro subscriptions for home service businesses: monthly and annual plans, free trials, the 30-day guarantee, exports, Voice numbers, HCP Payroll and closing the account
Ask Support to cancel, then take the owner’s call.
Housecall Pro’s help center says cancelling starts with a new chat to Support, and its terms give an email route, cancellations@housecallpro.com. The Billing team follows up within 1-3 business days and needs to speak with the account owner by phone before it can fully process the cancellation or pause billing. The pricing page says Housecall Pro doesn’t require long-term contracts.
- Export what you need first. See the export steps below.
- Check your next billing date. Gear icon, Billing under Global Settings, Plans & Payments.
- Click the Blue Chat Bubble and select Support. Choose Send us a message and say you want to cancel your account. Or email cancellations@housecallpro.com.
- Answer the call from an 858 area code number. Billing reaches out within 1-3 business days and must speak with the account owner.
- Keep the written confirmation. Save the chat or email thread and check Billing History for any later charge.
Housecall Pro cancel facts at a glance.
Every row comes from Housecall Pro’s help center, its Terms of Service (last modified July 1, 2026) or its pricing page, read November 2, 2026.
| What to know | What Housecall Pro says |
|---|---|
| Where to cancel | Support chat (Blue Chat Bubble, Support, Send us a message) or email cancellations@housecallpro.com. |
| Owner phone call | Required before the cancellation or a billing pause is fully processed. Billing calls within 1-3 business days from an 858 number. |
| Auto-renewal | All subscriptions renew automatically for the same period unless terminated before the renewal. |
| Refunds | Fees are not prorated or refunded unless the agreement says otherwise. Any refund due is generally issued within 14 days of the cancel request. |
| 30-day guarantee | Only if it was offered at sign-up and recorded on your account; covers the baseline monthly fee, not setup fees, postcards or chargebacks. |
| Account access | Disabled within 14 days of termination. Housecall Pro may keep your data but has no obligation to. |
| Free trial | 14 days, no card needed. With no card on file it closes on its own; with a card, contact Support or call (858) 842-5746. |
| Voice numbers | Kept for 60 days after you deactivate so a new carrier can port them; custom SMS numbers can’t be ported away. |
Export customers and jobs before the account is disabled.
Only employees listed as Admins can export the customer and job lists. Housecall Pro emails each export as a CSV file from notifications@housecallpro.com. If it doesn’t arrive within an hour, check spam, then ask Support in the chat.
- Export customers. Customers, Actions, Export, confirm the email address, then Send file.
- Export jobs. Jobs, Actions, Export, confirm the email address, then Send File.
- Save the files somewhere you keep. The terms say Housecall Pro may keep your information after termination but has no obligation to.
Port your Voice numbers out within 60 days.
Housecall Pro’s Voice FAQs say that after you cancel or deactivate, it keeps a ported number for 60 days so your new carrier can port it away, and numbers bought through Housecall Pro are yours and are released after 60 days. Start the port with the new carrier, which submits the porting form. Custom SMS numbers cannot be ported away. If you reactivate within 60 days, your numbers stay linked to the account.
- Open service with the new carrier first. Give it the porting details for each number.
- Let the new carrier request the port. Housecall Pro says the port away is the new carrier’s process.
- Confirm calls and texts arrive at the new carrier. Then cancel, and finish inside the 60-day window.
Cancel HCP Payroll separately with the Payroll team.
To cancel HCP Payroll, message the HCP Payroll team through the Blue Chat Bubble with your contact name, business name, effective cancel date, an address for future mail, the reason, whether you need Housecall Pro to file Q3, year-end or W-2 returns, whether you want historical payroll reports, and whether any more payroll must run. A team member then confirms the details.
After cancelling, Housecall Pro offers a one-time tax filing service at $150 per filing (annual, quarterly or per employee), requested by chat or at payrollsupport@housecallpro.com.
Housecall Pro: HCP Payroll onboarding guide ↗Plans renew on their own and aren’t prorated.
Housecall Pro’s Terms of Service, last modified July 1, 2026, say subscriptions can be month-to-month, annual or another period, and all subscriptions automatically renew for the same period at the then-current fee if not terminated before the renewal. Subscription fees are not prorated or refunded except as the agreement states, and you are billed a full period’s fee. Credits expire when the account closes, and each chargeback carries a non-refundable $25 fee.
The money-back guarantee applies within the first 30 days only if it was offered when you signed up and is documented on your account, and it covers the baseline monthly subscription fee only. The pricing page adds that downgrades take effect at the end of your current monthly or annual billing period.
Housecall Pro Terms of Service ↗You lose the job records, online payments and your Voice numbers.
Within 14 days of cancelling, the account is disabled: your customers, jobs, estimates and invoices in Housecall Pro, scheduling and dispatch, and payments your customers make through Housecall Pro all stop. Credits on the account are forfeited.
Phone numbers on Housecall Pro Voice are released 60 days after you deactivate unless you port them, and on an annual plan cancelling doesn’t refund the rest of the year.
Housecall Pro Terms of Service ↗Huck watches the renewal date and starts the cancel on your yes.
Huck finds Housecall Pro receipts and renewal emails in your Gmail and texts you what you pay, which plan you are on and when it renews, so a monthly or annual plan doesn’t roll over by default.
With your yes, Huck sends the cancellation request in writing and reminds you to export first and to port your numbers, while you take the owner’s call. Then it checks your next statements for a charge that shouldn’t be there. Housecall Pro decides any refund; Huck does not promise one.
We find the money.
We do the chasing.
Huck finds the money slipping out of your business, shows you what each charge is worth, and does the chasing when you say so. Cancellations, refund requests and vendor negotiations follow through to a result you can check.
Connect Gmail. No bank login. Anything that moves money always asks.
See how Huck handles bills and renewals ↗We find the charge.
Huck finds renewals, price increases, duplicate payments and refunds owed in your Gmail, with a dollar figure on each finding.
You decide.
Review the proposed change. Cancellations, downgrades and refund requests need your yes each time.
We do the chasing.
Huck cancels, requests the refund or works the vendor’s chat, then follows up until the request is settled. Huck checks your bill for the lower charge, credit or refund and texts you the result.
A few things
before you act.
How to cancel Housecall Pro subscription?
Open the Blue Chat Bubble in your account, select Support and say you want to cancel, or email cancellations@housecallpro.com. Billing calls the account owner within 1-3 business days and must speak with them before the cancellation is final.
How to delete Housecall Pro account?
Cancelling ends the account: Housecall Pro’s terms say it is disabled within 14 days. It may keep your data afterward, so export customers and jobs first.
Can I cancel Housecall Pro online?
Not with a button. You start it in the Support chat or by email, and Housecall Pro then needs a phone call with the account owner.
How to cancel Housecall Pro free trial?
If you never added a payment method, the trial closes on its own after 14 days. If you did, contact Support in the chat or call (858) 842-5746.
Does Housecall Pro give refunds?
Its terms say fees are not prorated or refunded unless the agreement says so. A 30-day money-back guarantee applies only if it was offered at sign-up and recorded on your account.
Does Housecall Pro have a contract?
Its pricing page says it doesn’t require long-term contracts, but plans still renew automatically for the same monthly or annual period until you cancel.
Go to the source.
- Housecall Pro: billing and account management ↗
Cancel through Support chat; Billing reaches out within 1-3 business days from 858 numbers; owner phone call required before cancelling or pausing billing; 30-day guarantee only if offered at sign-up, baseline monthly fee only, via cancellations@housecallpro.com; trial closes after 14 days with no card, otherwise contact Support or (858) 842-5746. Updated July 8, 2026. Read November 2, 2026. - Housecall Pro Terms of Service ↗
Last modified July 1, 2026. All subscriptions auto-renew for the same period; fees not prorated or refunded except as stated; cancel at cancellations@housecallpro.com; account disabled within 14 days; refunds due generally within 14 days; data may be retained without obligation; credits forfeited at closure; $25 chargeback fee. Read November 2, 2026. - Housecall Pro pricing ↗
No long-term contracts required; 14-day free trial on MAX with no card; data kept if a trial expires; downgrades take effect at the end of the monthly or annual billing period. Read November 2, 2026. - Housecall Pro: how to import and export jobs and customers ↗
Admins only; Customers or Jobs, Actions, Export, Send file; CSV emailed from notifications@housecallpro.com. Updated July 21, 2026. Read November 2, 2026. - Housecall Pro: Voice FAQs ↗
Numbers kept 60 days after cancelling or deactivating for a port away through the new carrier; purchased numbers released after 60 days; custom SMS numbers can’t be ported away. Updated September 28, 2026. Read November 2, 2026. - Housecall Pro: HCP Payroll onboarding guide ↗
Cancel or downgrade HCP Payroll through the Payroll team in the Blue Chat Bubble with the listed details; one-time tax filing after cancelling at $150 per filing. Updated September 8, 2026. Read November 2, 2026.
Housecall Pro’s own help center at help.housecallpro.com, its Terms of Service and its pricing page, checked November 2, 2026. Your plan and Housecall Pro’s current terms govern. Huck is independent of Housecall Pro; you approve each money action.
