How do I cancel 7shifts,
and what do I lose?
Only a 7shifts Admin can cancel the account, and it ends at the close of your billing cycle with no refund for the days left. Huck finds your 7shifts bills in Gmail, texts what you pay and when the cycle ends, and drafts what you need on your yes.
Connect Gmail to get started. You approve each money action.
To cancel 7shifts, log in as an Admin, go to Settings, then Billing, click Cancel Account, pick a reason and confirm. 7shifts says the cancellation takes effect at the end of your current billing cycle, you keep access until then, and it does not refund the remaining days. If 7shifts Payroll is on, turn it off first. Subscriptions renew automatically for the same period at the then-current rate under section 10 of the Terms of Service, and the Terms we read name no notice period and no early termination fee; your Order Form sets your term. 7shifts holds your data for 2 years after cancellation and then deletes it permanently.
7shifts sources checked November 5, 2026 · 7shifts Terms of Service and 7shifts Help Center, cancellation, refunds, payroll and data
An Admin cancels in Settings, Billing.
7shifts’ Help Center says an Admin can cancel the account directly in the web app. Cancellation takes effect at the end of the current billing cycle, your account stays active until that date, and you can reactivate any time before the cycle ends.
Accounts with several locations lose access when the earliest location subscription expires, unless the locations you no longer need are deleted before their billing dates.
- Export what you need to keep. Use Back Up Your Data: employee export, weekly schedules, scheduled and worked hours, time off, and any payroll journals and tax forms.
- If 7shifts Payroll is on, disable it. Select Disable Payroll, then Cancel 7shifts Payroll on the Payroll Dashboard. Payroll cancellation is effective immediately and cannot be scheduled for a later date.
- Log in to the 7shifts web app as an Admin. Open the left navigation menu and select Settings, then Billing.
- Click Cancel Account, select a reason and confirm. Your account enters a pre-cancelled state, with a banner counting the days left if fewer than 31 remain in your cycle.
- Check the next statement. Confirm no charge posts after your cycle end date. Under the Terms, contact 7shifts within 45 days of a charge you believe is wrong.
7shifts cancel facts at a glance.
Every row comes from 7shifts’ own Terms of Service (no effective date is shown on the page) and its Help Center articles, read November 5, 2026.
| What to know | What 7shifts says |
|---|---|
| Who can cancel | An Admin, in Settings, Billing, Cancel Account (Help Center). |
| When it ends | At the end of the current billing cycle. You keep access until then (Help Center). |
| Renewal | A subscription renews automatically for the same period of time at the then-current rate on the website (Terms of Service, section 10). |
| Notice period | The Terms we read set none for cancelling. They refer to the Initial Term and Renewal Terms in your Order Form (Terms of Service, section 17). |
| Early termination fee | The Terms we read name none. Section 10 on fees survives termination (section 17). |
| Refunds | Fees are non-refundable (section 10). The Help Center adds that 7shifts does not refund remaining days after a cancellation. |
| Reactivating | An Admin can reverse the cancellation any time before the billing cycle ends (Help Center). |
| Seasonal closures | No seasonal holds. Deactivate closed locations, which 7shifts does not charge for, or cancel and reactivate when you reopen (Help Center, updated October 13, 2026). |
| Your data | Held for 2 years after cancellation, then permanently deleted (Help Center). |
| Tax forms after cancelling | Support can grant temporary Payroll access to download W-2s, for 7 days. W-2s exist only if the final tax filing quarter was Q4 (Help Center, updated June 29, 2026). |
Access ends with the cycle, and history goes after 2 years.
When the cycle ends you lose access to the account: your schedules, worked hours, time off records and reports. 7shifts keeps the data for 2 years and then deletes it permanently, so download your history if you need it for payroll, labor or tax records.
If you use 7shifts Payroll, disabling it ends your ability to pay employees through 7shifts at once. Plan the switch to another payroll provider before you click, and keep payroll journals and tax forms.
7shifts Help Center: Back Up Your Data (updated September 7, 2026) ↗Huck finds the bill and the cycle end, and drafts what you need on your yes.
Huck finds 7shifts invoices in your Gmail, texts you what you pay and when your cycle renews, and flags a second location or a Payroll add-on you may have forgotten. You decide whether to cancel.
With your yes, Huck drafts the note to 7shifts Support if you need Payroll removed, and later checks your statements for a charge after the cycle end. You sign in and click Cancel Account yourself, since only an Admin can. 7shifts decides any credit; Huck does not promise one.
We find the money.
We do the chasing.
Huck finds the money slipping out of your business, shows you what each charge is worth, and does the chasing when you say so. Cancellations, refund requests and vendor negotiations follow through to a result you can check.
Connect Gmail. No bank login. Anything that moves money always asks.
See how Huck handles bills and renewals ↗We find the charge.
Huck finds renewals, price increases, duplicate payments and refunds owed in your Gmail, with a dollar figure on each finding.
You decide.
Review the proposed change. Cancellations, downgrades and refund requests need your yes each time.
We do the chasing.
Huck cancels, requests the refund or works the vendor’s chat, then follows up until the request is settled. Huck checks your bill for the lower charge, credit or refund and texts you the result.
A few things
before you act.
How do I cancel my 7shifts subscription?
Log in as an Admin, go to Settings, then Billing, click Cancel Account, pick a reason and confirm. It takes effect at the end of your billing cycle.
Does 7shifts refund me when I cancel?
7shifts says it does not issue refunds for remaining days, and its Terms of Service say fees are non-refundable.
Can I cancel 7shifts and come back?
Yes. An Admin can reactivate before the billing cycle ends, and 7shifts keeps your account data for 2 years after cancellation.
How do I cancel 7shifts Payroll?
Select Disable Payroll in the web app, then Cancel 7shifts Payroll on the Payroll Dashboard. It is effective immediately and cannot be scheduled.
Is there a cancellation fee or notice period?
The 7shifts Terms of Service we read state neither. Your Order Form sets your term, so check it.
What happens to my data when I cancel 7shifts?
7shifts holds it for 2 years and then deletes it permanently, so export your employees, schedules, hours and payroll records first.
Can I pause 7shifts for the off season?
7shifts has no seasonal holds. Deactivate closed locations, which are not charged, or cancel the account and reactivate when you reopen.
Go to the source.
- 7shifts Terms of Service ↗
No effective date shown. Section 10 fees non-refundable and automatic renewal for the same period at the then-current rate; section 17 term set by the Order Form. Read in a browser November 5, 2026. - 7shifts Help Center: How to cancel your company account ↗
Updated October 8, 2026. Steps, end of billing cycle, no refund for remaining days, reactivation, Payroll, 2-year data retention. Read November 5, 2026. - 7shifts Help Center: Back Up Your Data ↗
Updated September 7, 2026. Which reports to export before cancelling. Read November 5, 2026. - 7shifts Help Center: Seasonal restaurants ↗
Updated October 13, 2026. No seasonal holds; deactivated locations are not charged. Read November 5, 2026. - 7shifts Help Center: Access W-2s and tax forms after account cancellation ↗
Updated June 29, 2026. Temporary Payroll access for 7 days. Read November 5, 2026.
7shifts’ own Terms of Service and Help Center, checked November 5, 2026. Your Order Form and 7shifts’ current terms govern. Huck is independent of 7shifts; you approve each money action.
