How do I cancel
Trello?
Trello lets a Workspace administrator cancel a paid Workspace from Billing on the web, keeps paid features until the billing period ends, then drops the Workspace to free. Huck finds your Atlassian receipts in Gmail, texts you the renewal date and starts the cancellation when you say yes.
Connect Gmail to get started. You approve each money action.
To cancel Trello, a Workspace administrator opens the Trello web app, selects the Workspace, then Billing, and either selects Cancel at the bottom of the page or changes the plan to Free, depending on the billing system. Trello’s help center says the Workspace keeps its paid features until the end of the billing period and then becomes a free Workspace. Atlassian’s Customer Agreement, effective October 1, 2026, says fees are non-refundable except under its 30-day return policy, and that a term renews automatically unless you give notice of non-renewal before it ends. After the downgrade, only the 10 most active boards stay open and the rest are closed, not deleted. Export anything you need first.
Trello sources checked November 9, 2026 · Atlassian Customer Agreement effective October 1, 2026; Trello help center pages show no update date
Cancel from the Workspace’s Billing page on the web.
Trello publishes two sets of steps, one for each billing system. Its help center tells you to use the other article if the first does not match your screen. Enterprise plans are changed through your Atlassian advocate or Trello Support.
- Check the renewal date. Look at your latest Atlassian receipt or the Workspace’s Billing page.
- Export what you need. Trello says data from paid features is hidden after the downgrade, not deleted, and recommends exporting it before.
- Open Billing. In the web version of Trello, select the Trello logo in the header, then the Workspace, then Billing.
- Cancel or choose Free. On the legacy billing system, select Cancel at the bottom of the page. On centralized billing, select Change plan and choose the Free plan.
- Confirm the end date. Trello says the plan is canceled at the end of its billing period and the Workspace becomes free.
Trello cancel facts at a glance.
Rows come from Trello’s help center and Atlassian’s Customer Agreement, read November 9, 2026.
| What to know | What Trello and Atlassian say |
|---|---|
| Who can cancel | A Workspace administrator. On centralized billing the billing administrator role is separate (Trello help center). |
| Where | The web version of Trello only. The desktop and mobile apps do not manage subscriptions (Trello help center). |
| Notice | No notice period for cancelling. The agreement says either party can decline to renew by notice before the term ends, given through account settings or support (section 10.1(c)). |
| Renewal | A term shorter than 12 months renews for the same length; a term of 12 months or more renews for 12 months, at Atlassian’s then-current rates (section 10.1(c)). |
| Monthly vs annual | All Workspace subscriptions are paid in advance. To go from annual to monthly, cancel, wait for the Workspace to drop to free, then sign up for monthly (Trello billing article). |
| Early termination | You can terminate a term on notice, but unpaid amounts for the current term become due and nothing is refunded (section 12.2). |
| Refund | Trello says refunds are available within 30 days of upgrading a Workspace; the agreement’s return policy gives the same 30 days from the first order (section 10.3). Other fees are non-refundable (section 10.1(e)). |
| Free trial | A Workspace with a payment method converts to paid at the end of the trial. Under centralized billing, choosing the Free plan cancels the trial immediately. |
| Data | Data from paid features is hidden, not deleted, after the downgrade (Trello help center). |
Trello refunds the first 30 days; after that, fees are non-refundable.
Trello’s billing article says refunds are available within the first 30 days of upgrading a Workspace. Atlassian’s Customer Agreement says the same for the first 30 days after an order and otherwise treats fees and expenses as non-refundable, including on termination for convenience. Cancelling therefore saves the next term, not the one already paid.
Atlassian Customer Agreement, sections 10.1 and 12.2 ↗You lose paid features, boards beyond 10 and some collaborators.
Trello says the Workspace keeps its paid features until the billing period ends. After that, the 10 most active boards stay open and the others are closed but not deleted. You can reopen a closed board.
Boards become view-only until the number of collaborators is under 10. Data from paid features is hidden, not deleted, and comes back if you upgrade again.
Trello: change or cancel your Trello plan with centralized billing ↗Huck finds the renewal date and starts the cancel on your yes.
Huck finds your Atlassian receipts for Trello in Gmail and texts you what you pay and when it renews, so you cancel before another term is charged.
With your yes, Huck starts the cancellation in Billing once you have signed in, and checks later statements for a charge after the end date. You handle the sign-in and any export of boards. Atlassian decides any refund; Huck does not promise one.
We find the money.
We do the chasing.
Huck finds the money slipping out of your business, shows you what each charge is worth, and does the chasing when you say so. Cancellations, refund requests and vendor negotiations follow through to a result you can check.
Connect Gmail. No bank login. Anything that moves money always asks.
See how Huck handles bills and renewals ↗We find the charge.
Huck finds renewals, price increases, duplicate payments and refunds owed in your Gmail, with a dollar figure on each finding.
You decide.
Review the proposed change. Cancellations, downgrades and refund requests need your yes each time.
We do the chasing.
Huck cancels, requests the refund or works the vendor’s chat, then follows up until the request is settled. Huck checks your bill for the lower charge, credit or refund and texts you the result.
A few things
before you act.
How do I cancel my Trello subscription?
As a Workspace administrator, open Billing for the Workspace in the web version of Trello and select Cancel, or choose the Free plan under Change plan, depending on your billing system.
How do I cancel a Trello free trial?
Under centralized billing, choose the Free plan under Change plan to end the trial immediately. On the legacy billing system, Trello says to contact its billing support team to end a trial early.
What happens to my boards if I downgrade Trello to free?
The 10 most active boards stay open and the rest are closed, not deleted. Boards are view-only until collaborators drop under 10.
Does Trello refund me if I cancel?
Trello says refunds are available within the first 30 days of upgrading a Workspace. Atlassian’s agreement treats other fees as non-refundable.
When does my Trello cancellation take effect?
At the end of the billing period. Trello says the Workspace keeps its paid features until then.
Can I cancel Trello from the mobile app?
No. Trello says the desktop and mobile apps do not currently support subscription management.
Go to the source.
- Change or cancel your Trello plan ↗
Legacy billing steps, what happens when a Workspace is downgraded to free. No update date shown. Read November 9, 2026. - Change or cancel your Trello plan with centralized billing ↗
Centralized billing steps, trial cancellation. No update date shown. Read November 9, 2026. - How billing works with Trello Premium and Standard ↗
Prepaid billing, annual to monthly switch, 30-day refund. No update date shown. Read November 9, 2026. - Atlassian Customer Agreement ↗
Sections 10.1 (renewals, refunds), 10.3 (return policy) and 12.2 (termination for convenience). Effective October 1, 2026. Read November 9, 2026.
Trello’s help center and Atlassian’s Customer Agreement, checked November 9, 2026. Your Workspace’s billing system and Atlassian’s current terms govern. Huck is independent of Trello and Atlassian; you approve each money action.
